At Amorees, we understand that receiving your order promptly and in perfect condition is an important part of your shopping experience. We work with reliable shipping partners to ensure your items arrive safely and on time.
We ship to addresses throughout Vietnam and are constantly working to improve our delivery options and timeframes.
Orders are typically processed within 1-2 business days after payment confirmation. During holiday seasons or promotional periods, processing may take 2-3 business days.
Custom or personalized orders may require additional processing time. We will notify you if there are any unexpected delays with your order.
Delivery times depend on your location and the shipping method selected at checkout. Estimated delivery timeframes will be provided during the checkout process. Please note these are estimates and actual delivery times may vary.
Delivered within 2-5 business days after processing, depending on your location. This is our most economical shipping option.
Delivered within 1-2 business days after processing. Available for most urban areas and major cities.
Shipping costs are calculated based on your location, the weight of your order, and your chosen delivery method. The exact shipping cost will be displayed during checkout before you complete your purchase.
We occasionally offer free shipping promotions for orders above a certain value. Check our homepage or subscribe to our newsletter to stay informed about these special offers.
Once your order ships, you will receive a confirmation email with tracking information. You can use this tracking number to monitor the status and location of your package.
If you encounter any issues with your delivery (damaged package, missing items, significant delays), please contact our customer service team within 48 hours of receiving your order.
We recommend inspecting your package upon delivery and before signing for it. If the package appears damaged, you may refuse delivery and contact us immediately.
If you have any questions about our shipping policy or need assistance with tracking your order, please don't hesitate to contact our customer service team.
Contact Customer Service